Train the Trainer
This program will equip you with complete set of scientific tools & techniques of training & coaching dynamics required for the efficient designing and delivery of any Training Program.
Program Overview
Preparation for Designing Your Training Plan
The purpose of the design phase is to identify the learning objectives that together will achieve the overall goals identified during the needs assessment phase of systematic training design. You will also identify the learning activities (or methods) you'll need to conduct to achieve your learning objectives and overall training goals.
Design Your Learning Objectives
Learning objectives specify the new knowledge, skills and abilities that a learner should accomplish from undertaking a learning experience, such as a course, webinar, self-study or group activity. Achievement of all of the learning objectives should result in accomplishing all of the overall training goals of the training and development experience(s).
Framing your Presentation
Presentation skills training courses provide strategies to teach you how to plan, structure and deliver powerful presentations. Learn how to structure presentations in order to deliver effective messages as well as receive the coaching to dramatically improve your personal presentation.This specific program is one of the leading presentation skills training courses developed to help people engage audiences.
Voice Dynamics
Our one-to-one professional voice coaching is customized to your communication, performance and artistic needs. The coaching is designed to help you develop your own personal style to express yourself with confidence, clarity and freedom. The process integrates the principles of voice science, physiology and psychology with vocal performance and communication skills.
Rapport Building
We all do our best to not start off on the wrong foot with clients and colleagues. Sometimes it can be difficult to manage relationships however when we consider the multitude of diverse personalities and organizational cultures we need to deal with them. Good customer service and strong customer relationships begin with building rapport. Building rapport requires knowing your customers, understanding their situations, and providing an empathetic ear for them to voice their concerns.
Handling Questions
Questions and answers transform your presentation from a one-way communication to a two-way communication by giving your audience the chance to interact with you and ask questions about the content you delivered. Some of us understandably can get nervous about throwing oneself out there at the audience's mercy worrying about possibly getting a difficult question or maybe it's an opportunity for someone in the audience to get back at you.
Effective Feedback
As human beings, we often hunger for feedback. However, many people will tell you that when they do get feedback, it’s often because of something they have done wrong. This is designed to help workplace leaders learn how to provide feedback any time that the message is due. Whether feedback is formal or informal, and whether it is provided to employees, peers, or someone else, there are ways that it can be structured to be effective and lasting.
Mentoring & Coaching
Coaching and mentoring are two of the most important skills in the arsenal of any leader. They can be used to drive growth and therefore better results from yourself and others, and can also aid individuals in overcoming struggles and barriers to progress. This will provide learners with an understanding of coaching and mentoring in the workplace, as well as various coaching models, and how to use it to maximize results and the personal and professional development of employees, team members, and friends.
Who will benefit from trainer skills?
This is ideal for anyone that needs to deliver training to groups of people as part of their role. This includes team or department managers, supervisors, head chefs, training and development staff/managers, and lecturers.
It also acts as a helpful refresher for professional trainers who want to keep their skills up to date.